DWSS TERMS AND CONDITIONS 

Updated as of 9th May 2024

PDC – Player Development Centre

  • DWSS PDC is a platform to create opportunities for aspiring players who would like to play at a higher level.  For the players and parents/guardian (s) to enjoy this experience, communication from both sides has to be open, consistent and honest at all times.
  • Players must attend every training session and arranged game where possible.
  • Players must wear their DW Soccer School PDC kit during training and at every arranged match attended.
  • DWSS will strive to organise a friendly game once every two months against other academies, PDC’s or Soccer Schools.  If this does not happen for reasons outside of DWSS control or a game is cancelled we will look to arrange an internal game for the same date to supplement this.
  • If there are not enough PDC players able to attend the arranged game, DWSS reserve the right to cancel the game (a minimum of 8 players required). 
  • Upon purchasing the DWSS kit a player will receive their first complimentary red PDC match shirt.  If a player requires a new red PDC shirt for any given reason this is the parent’s responsibility to purchase this. 
  • If a player leaves DWSS PDC within a 6 month period of first signing onto DWSS PDC then DWSS reserve the right to ask for the PDC shirt to be returned.
  • If a player leaves after a 6 month period off first signing onto DWSS PDC the player has the right to keep the PDC shirt.
  • To maximise your child’s development, please return the individual reviews when sent out. 
  • The DWSS Code of Conduct fully applies for the DWSS PDC players (please refer to the Player Profile).
  • All parents must abide by the ‘Parents Code of Conduct’ (please see below).
  • Please note: for the players protection/development, if players are finding the level of PDC training/games too challenging then DWSS reserve the right to make contact with the players parent/guardian and seek alternative training options within DWSS.

Dad’s DWSS

  • Relaxed football training for those Dads who want to have a fun kick about in a healthy environment.
  • Eligibility: Men only over 30 – 50 Years.  If over 50 and would like to participate please make contact with DWSS via email.
  • Before participating in any physical exercise DWSS strongly advise each individual undergoes a thorough physical health check to ensure they are physically fit to participate in the football activities.
  • Taster sessions need to be confirmed by both parties prior to attending training. Registration: Participants must register online through the Magic Booking System to join.  
  • ‘Health & Safety’ T & C’s please see below.
  • Code Of Conduct T & C’s please see below. 
  • Liability: Participants acknowledge and accept the risks associated with playing football and are responsible for their own actions.  DWSS and any coaches/assistants shall not be liable for injuries or damages in anyway.
  • Any footballs kicked over the fence are to be retrieved by the person responsible for this.
  • Damages occurred during training by a participant may incur the cost of repairing/replacing of damaged stock item.
  • Termination: DWSS may terminate the participation of any player who violates the code of conduct or engages in unacceptable behaviour.  Our ‘Behaviour Policy’ below also applies to adults where ‘child’ will be replaced by ‘adults’ within the contents of the behaviour policy upon reading this.
  • Payment for training has to be made prior to joining ‘DWSS’ after the taster session/s.  Please see ‘Standing Order’ and ‘Termly Payments‘ full T & C’s below.  Please see ‘Booking’ T & C’s below.
  • By registering and participating in DWSS training, participants acknowledge and agree to abide by these terms and conditions, as well as any additional rules or regulations set by DWSS.
  • In addition to the above please remember at DWSS we lean on our Ethics for the support and development of everyone involved which are; ‘RESPECT’, ‘MANNERS’ and ‘WORKING HARD‘.
  • DWSS Reserve the right to refuse a participants attendance within the sessions if they feel their health and safety is at risk.

Walking Football

  • Walking football training for men and women over 55 who want to keep fit and active in a healthy environment.
  • Eligibility: Men and Women over 55 +Years.  
  • Before participating in any physical exercise DWSS strongly advise each individual undergoes a thorough physical health check to ensure they are physically fit to participate in the football activities.
  • DW Soccer School need to made aware of any health issues prior to a taster session/joining DW Soccer School.
  • If a health issues arises after joining DW Soccer School this needs to be immediately communicated to DW Soccer School by email  – enquiries@dwsoccerschool.co.uk.
  • Taster sessions need to be confirmed by both parties prior to attending training. Registration: Participants must register online through the Magic Booking System to join.  
  • ‘Health & Safety’ T & C’s please see below.
  • Code Of Conduct T & C’s please see below. 
  • Liability: Participants acknowledge and accept the risks associated with playing football and are responsible for their own actions.  DWSS and any coaches/assistants shall not be liable for injuries or damages in anyway.
  • Any footballs kicked over the fence are to be retrieved by the person responsible for this.
  • Damages occurred during training by a participant may incur the cost of repairing/replacing of damaged stock item.
  • Termination: DWSS may terminate the participation of any player who violates the code of conduct or engages in unacceptable behaviour.  Our ‘Behaviour Policy’ below also applies to adults where ‘child’ will be replaced by ‘adults’ within the contents of the behaviour policy upon reading this.
  • Payment for training has to be made prior to joining ‘DWSS’ after the taster session/s.  Please see ‘Standing Order’ and ‘Termly Payments‘ full T & C’s below.  Please see ‘Booking’ T & C’s below.
  • By registering and participating in DWSS training, participants acknowledge and agree to abide by these terms and conditions, as well as any additional rules or regulations set by DWSS.
  • In addition to the above please remember at DWSS we lean on our Ethics for the support and development of everyone involved which are; ‘RESPECT’, ‘MANNERS’ and ‘WORKING HARD‘.
  • DWSS Reserve the right to refuse a participants attendance within the sessions if they feel their health and safety is at risk.

Walking Football Rules

Players must walk at all times, no running, with one foot on the ground at all times. Speed walking is ok.  If a player breaks into a run/jog a free kick will be awarded to the opposing team.

5,6 or 7-a-side format to be played.

No offsides.

No overhead throw ins.  Only kick ins and under arm roll ins allowed.

No heading.

No slide tackling.

Goalkeepers must stay in their area (penalty box).  Outfield players cannot enter the penalty box during play.

Ball must remain under head height at all times.

All free kicks are indirect and must be passed first.

A player cannot score directly from kick-off.

If a pass is made from the goalkeeper to a team player they cannot directly pass the ball back.  A second pass must be made to another team player before the ball can be passed back to the goalkeeper.

Walking Football/Dad’s DWSS Top Trainer Cards

Top Trainer Cards are there to help acknowledge a players achievement, to support and encourage development.

They are awarded based on our ethics, which are; Being Respectful, having Good Manners and Working Hard.  We do not necessarily look at who is the/was the best player it is the player who applies themselves well with a good attitude supporting this.

Below is the TT guidance before a player receives the DWSS merchandise reward.

5 Top Trainer Cards = DWSS merchandise

8 Top Trainer Cards (13 In Total) = DWSS merchandise

8 Top Trainer Cards (21 In Total) = DWSS merchandise

121 Bookings

121 bookings are pre paid in advance.  A date will be organised between the 121 player/guardian and DW Soccer School.  

If a player/guardian cancels the 121 session within 48 hours of the date agreed the customer will be liable to pay 50% of the session.

If a player cancels the 121 session within 24 hours of the agreed date the customer will be liable to pay the full amount for the session.

Bookings

Individuals and groups are bound to comply with the following terms and conditions.

These terms and conditions are for bookings at DWSS either in person, online or by telephone. 

Please note that these terms and conditions can change at any time and it is your responsibility to check them before you make your booking. 

Should you not agree to the terms and conditions set out below, you should not make your booking. Should you have any queries about the terms and conditions then please contact DWSS at enquiries@dwsoccerschool.co.uk before confirming your booking

Bookings made online or by telephone will be confirmed by email.  A booking is confirmed when we receive term payment or monthly payment of the training session you have booked. 

If you miss a pre paid training session for reasons due to the customer not being able to attend, this session is non-refundable.  

We will endeavour to offer you an alternative training session within the week of the customer returning if there is space within that session/suitable alternative session available. If this session is not taken this will be automatically deducted from the paid subscription you have subscribed for.

Sessions are held during term-time only.  Half-terms and Summer holidays we do not hold DWSS Training Sessions.

The stated year groups for DWSS sessions are guidelines only.  Due to ability levels we hold the right to offer an appropriate training session for your child which may include younger players moving up or older players moving down year groups.

Standing Order

The standing order has been put into place to help support our customers and make payments more managable and affordable.

The standing order needs to be set up on the first of every month prior to starting training with DWSS.  If the standing order has not been completed for the first of the month prior to training DWSS reserve the right to allow/not allow the player to train.

If you join DWSS during the month, payment will have to be  by invoice on request. 

We have taken into account all of our training sessions (£8.50 per session) throughout the year (39 in total) and split this across 12 months. A payment of £27.60 is due every month regardless of any School half term/holiday period.

If a player leaves early and the standing order is cancelled where there is an amount outstanding to be paid, DWSS will invoice the customer and this invoice must be paid within 7 days.

If your standing order is cancelled and you want to return to DWSS training DWSS reserve the right to offer your place to another customer.  Please be aware spaces are limited and if you return to training you may have to be put on a waiting list for your child’s training session.

It is important all payments are set up as a monthly standing order and are keep up to date to reserve your child’s training space.  

There is a two strike rule for standing orders.  If standing orders are not set up properly, on time, for the correct amount or cancelled over a holiday period with the intentions of you/your child returning a strike will be added with an admin fee of £10.  Once a customer has reached the two strike rule the only payment option moving forward will be a term payment.

Termly Payments

Once your remaining term has come to an end please ensure that the new term payment is made in advance of training to secure your place for the start of new term. Failure to purchase the new term in advance may result  losing your child’s space at the relevant training session.

If term payments are not made prior to your child’s first session back for the new term there will be an admin fee of £10 added to the invoice sent.  Magic Booking is a pro rata system and will not back date sessions once the date has passed.

 If siblings attend then please contact the office where we will send the invoice to include the sibling discount.  There will be no admin fee if payment is made on time before training.  If payment is late then an admin fee of £10 will apply.
 

Failure to pay the admin fee will 

Football Kit

You can purchase any item of the DWSS Nike Football Kit via the link below.  This is not compulsory.

DWSS FOOTBALL KIT

To receive the FULL benefits of DW Soccer School, the player must purchase the full football kit.

Top Trainer Cards

Top Trainer Cards are there to help support children’s development.

They are awarded based on our ethics, which are; Being respectful, having good manners and working hard.  We do not necessarily look at who is the/was the best player it is the player who applies themselves well with a good attitude supporting this.

A player needs to receive 5 Top Trainers Cards (of one colour) to receive the ‘Gold Top Trainer card’.  The 5 Top Trainer cards need to be bought into training and shown to the coach to receive the ‘Gold Top Trainer Card’ (the player keeps all the cards).  Once the player has received the Gold Top Trainer, the players next target is to reach the ‘Diamond Card’.  To achieve this, you need to reset back to 0 and collect 8 TT cards (In Total 13 TT Cards to reach the Diamond Card).  Following on from the Diamond Card achievement is the Emerald Card.  The same rules apply with the Diamond Card (In Total 21 TT Cards).

5 Top Trainer Cards = Gold TT Card

8 Top Trainer Cards = Diamond TT Card

8 Top Trainer Cards = Emerald TT Card

Payments

Full payment of the days booked are to be made at the time of booking.  Payments can be made online via the website or BACS payment.  We do not accept payment by cheque or American Express.    

Please contact DWSS at enquiries@dwsoccerschool.co.uk  if you wish to move your dates to another training session:  this will be done free of any Admin Fees. If there is space, we will move them to the desired session.  

Payment For Training Sessions must be made in advance in order to reserve your child’s space at the relevant training session.  We reserve the right to offer your space to another child if payments have not been made within this time frame.

Where discounts are entitled on bookings, i.e Soccer Camp multiple days, only 1 discount will apply.  The largest discount will override the smaller discount.

Cancellations

If for any reason out of DWSS control that a Soccer Training session has to be cancelled (I.e  inclement weather or
circumstances beyond our control (i.e. medical emergency, traumatic event, family bereavement etc.) we will contact the customer as soon as possible.  We will do our best to move you to an alternative session. Unfortunately refunds will not be given. 

Please Note: Training will continue in wet, cold (including hot weather) and windy weather conditions unless it is extreme circumstances.   For our youngest Mini Schoolers on Sunday mornings (8.30-9.10am, Our Lady’s School) we will move our outdoor training to inside if the weather is too unfavourable for them.  (This will be decided on the morning upon arrival by our coaches due to the fluctuation of weather conditions).

Naturally we are an outdoor training provider and would like to keep our training outside as much as possible to keep things consistent for the children.

We may occasionally move players to different groups to help support their development and look to achieve a good balance within the group/s.

If you choose to leave the premises whilst your child does their DWSS training session (excluding our Mini Schoolers sessions) then you must notify their coach/assistant.  You must check your child does not need to toilet prior to leaving as the DWSS coaches/assistants are unable to take your child to the toilet due to safeguarding.

International Bookings

Children booked from overseas are required to have a good level of spoken English so that they can follow the instructions from the leaders and are able to communicate with the other children.  We require a local telephone contact number and address once you are in the UK, in case of an emergency.

Special requirements

DWSS recognises that the needs of individual children vary, and will endeavour to accommodate children with specific needs and/or medical conditions within the Soccer School environment.  It is our policy not to exclude any child due to specific needs and/or medical conditions wherever possible but need to ensure safeguarding of all players is our number one priority.  

It is the responsibility of the parent/carer to inform us of any medical conditions and special educational needs or disabilities, whether booking online or over the phone for a free trial or any of our other services that we provide, so we can discuss how best to accommodate the child, and consider whether any reasonable adjustments can be made to ensure they are able to fully participate and enjoy the training sessions within the staffing ratios provided for their age group. The needs of each child vary so decisions are made on a case-by-case basis and depend upon the level of support each individual child may require.

We are not able to provide additional staff to support a child above our standard ratios 2:12 for 4 to 5-year olds, 2:16 for 6-7-year olds and 2:18 for 8 years old and over, irrespective of any specific needs or medical conditions.  Where we feel that a child is not coping within these ratios, we reserve the right to ask the parent/carer to come and collect their child.  No refund will be available.

Where we feel an individual is finding instructions challenging and the coach is having to spend more time with an individual at the detriment of the group, for safeguarding DWSS reserve the right to communicate with the parent/guardian of the child about this is.  If necessary training may have to be stopped.

Health and Safety

All venues have been subjected to a risk assessment prior to becoming a DW Soccer School venue.  Prior to each session, the venue will be checked for any potential hazards which may affect the safety of the group and ensure that the area is safe to go ahead.

In the event of the fire alarm sounding, all hirers plus children/adults they are responsible for must vacate the building/training area and muster at the furthest end of the school drive.  Each Hirer is responsible for registering their members and advising the coach leader of any missing persons.

All users should wear appropriate footwear in the facility.

DWSS will not be responsible for any injury, illness, loss or damage.

It is the responsibility of the person making the booking to ensure that all details provided are accurate, in particular full information about each child/adult, including medical (pre/existing heart conditions), other special educational needs, and emergency contact information.  If we do not have all this information before the training session starts, your child/yourself will not be allowed to train.

Illness and First Aid

DWSS requires that all children/adults who are ill or infectious be kept home for the full duration of their ailment, and for 48 hours after the last symptom occurs.  DWSS will only administer medication if it has been prescribed by a doctor or other healthcare professional and we have confirmation of this from the primary carer.

In the event of an accident, first aid will be administered to children/adult in our care, and the emergency services will be called if necessary.

Essential prescribed medication including EpiPen’s must be handed in to the DWSS coach for safe-keeping and be made aware if this before joining/participating in the training sessions. All DWSS First Aid policies are in line with Ofsted recommendations.

Safeguarding

DWSS operates on a privately hired faculty which is also used by other personnel.  DWSS will never leave your child unsupervised but we cannot be responsible for the actions of the other personnel.

In the event of an emergency DWSS may have to ask other personnel on site to assist in the matter to facilitate the safety of the child/children. 

In the event of any suspicious activity is suspected that could endanger the safety of the children attending DWSS, we will immediately remove the children from the environment to a pre-planned meeting point and inform the police immediately.  

All children MUST be collected by the session finish time  (unless timings are otherwise specified at time of booking).   If for any reason you are unable to collect by then,  we ask that you call the Head Coach or Head Office as soon as possible.  A member of staff will wait with your child until they are collected.  

Child Exclusion

DWSS has a responsibility for ensuring the well-being and safety of all children in our care and have approved procedures for managing behaviour.  The company follows a zero-tolerance policy on discrimination, bullying and persistent poor behaviour of any kind, irrespective of any special needs.  On rare occasions, and in more serious cases, we reserve the right to ask parents to remove children from the training.  No refund will be made for any remaining part of the session and any costs associated with the exclusion will be the parents’ responsibility. 

DWSS has a legal obligation to report any suspected child safety concerns to those attending DWSS  to the appropriate authorities and agencies:

  • Police
  • NSPCC – 0808 800 5000
  • FA County Welfare Officer

If anyone suspects/witnesses breaches of child safety at DWSS training sessions they are to contact the Company directors straight away on this contact number 07787 125227

Photography / Filming

Please be aware that DWSS occasionally take photographs/video footage of children/adults in training sessions for promotional reasons.  DWSS reserve the right to deny photography at any time during its training sessions in the interest of the children’s safety.

Children are prohibited from bringing electronic devices to training sessions.  If it is a necessity then please make DWSS aware of this. We will keep hold of it during training and hand it back once the session has finished.

Waiting List

DWSS cannot guarantee any availability on its training sessions.  As soon as a space becomes available customers whose information has been permitted to be stored on our waiting list will be notified at the earliest opportunity. 

If you join DWSS and decide to have time away from DW Soccer School we cannot guarantee your space will be available on return. We will do our best to offer you an alternative option if anything is available.

MODERN SLAVERY & HUMAN TRAFFICKING POLICY STATEMENT

INTRODUCTION

We do not and will not tolerate modern slavery or human trafficking in our organisation or in our supply chain. This statement sets out the steps that we have taken and will take to eliminate, as far as possible, the risk of modern slavery and human trafficking taking place.

OUR GROUP STRUCTURE

DW Soccer School

OUR SUPPLY CHAINS

Our supply chains include suppliers of football equipment, IT and other office equipment, food and beverage suppliers, retail suppliers and digital media suppliers.

Our primary business relationships with third party companies are in the United Kingdom (UK).

OUR POLICIES ON MODERN SLAVERY AND HUMAN TRAFFICKING

Our Modern Slavery and Human Trafficking policy confirms our commitment to act ethically and with integrity in all our current and future business relationships. The policy confirms our intention to implement and effect systems to eradicate the risk of modern slavery and human trafficking taking place within our business and/or supply chains.

SUPPLIER ADHERENCE TO VALUES AND ETHICS

In endeavouring to ensure that modern slavery and human trafficking is not associated with our business, we now require key suppliers to provide us with details of their organisation’s Modern Slavery Policy Statements or, where they are not required to produce such statements, we ensure that such suppliers affirm to us that they do not endorse, enable or facilitate human trafficking or slavery within their business.

In addition to the above we also include provisions within our commercial contracts to ensure that suppliers understand our commitment to our policy; and that they take all reasonable steps to eliminate the possibility of modern slavery and human trafficking taking place in our supply chain.

ONGOING DUE DILIGENCE PROCESSES FOR PREVENTING MODERN SLAVERY AND HUMAN TRAFFICKING

We continually monitor existing suppliers and relationships to ensure that risks are mitigated. We have in place systems to:

  •   Identify and assess potential risk areas in our supply chains.

  •   Mitigate the risk of slavery and human trafficking occurring in our supply chains.

  •   Monitor potential risk areas in our supply chains.

  •   Protect whistle blowers.

    TRAINING

    To ensure all staff are aware of the risks of modern slavery and human trafficking to our business and within our supply chains, we deliver training to relevant personnel.

    This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our company’s modern slavery and human trafficking statement.

DW SOCCER SCHOOL CODE OF CONDUCT (Respect, Manners and Work Hard)

WHEN I PLAY FOOTBALL, I WILL:

• Always bring the correct kit, footwear, shin pads and water bottle.

• Always play to the best of my ability and for the benefit of my group.

• Play fairly – I wont cheat, dive, complain or waste time.
• Respect my group, the referee, parents, spectators and my coach.

• Play by the rules, as directed by the coach/referee.
• Be gracious in victory and defeat – I will shake hands with my group, any other groups, referee, and coaches before or/and at the end of training.

• Listen and respond to what my coaches tell me in a respectable manner.

• Understand that a coach has to do what is best for the group and not one individual player.
• Talk to someone I trust if I am unhappy about anything at DW Soccer School.

I UNDERSTAND THAT IF I DO NOT FOLLOW OUR CODE OF CONDUCT, ANY/ALL OF THE FOLLOWING ACTIONS MAY BE TAKEN BY DW SOCCER SCHOOL, COUNTY FA OR THE FA:

I may:

• Be required to apologise to my group, any other groups, referee, parents, spectators or the groups coach.

• Receive a formal warning from the coach or DW Soccer School. • Be dropped or substituted.
• Be suspended from training.
• Be required to leave DW Soccer School.

IN ADDITION:

• DW Soccer School may make my parent, carer or the appropriate authority where necessary aware of any infringements of the Code Of Conduct.

• The FA/County FA could impose a fine and suspension against DW Soccer School.

Parents Code of Conduct

Parents will trust DWSS philosophy and approach to football training in a safe environment without the interruption from parents unless in the interest of safety.

  • Have fun; it’s what we’re all here for! 
  • Celebrate effort and good play from both sides 
  • Always respect the coaches and encourage players to do the same 
  • Stay behind the touchline and within the Designated Spectators’ Area (where provided) 
  • If parents leave the premises they must ensure the coach/assistant has been made aware and that they have taken their child to the toilet beforehand.  If there is anything else we need to be made aware of this needs to be communicated to the coach/assistant.
  • When players make mistakes, offer them encouragement to try again next time 
  • Never engage in, or tolerate offensive, insulting or abusive language or behaviour 

Data Protection

DWSS will not share any of the data given to us with other parties, except as required by law.

General

These terms and conditions institute to an entire agreement between the parties here to and supersedes prior agreements and understandings between the parties.

The failure by either party to enforce at any time or for any period any one or more of the obligations arising under these terms shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these terms.

DW Soccer School holds Public Liability Insurance of up to £10, 000, 000.

I understand that if I do not follow the Code Of Conduct, I may be: 

Issued with a verbal warning or asked to leave 

Required to meet with DWSS or CFA Welfare Officer

Obliged to undertake an FA education course 

Requested not to attend future training sessions, be suspended or have my booking removed.  

Required to leave DWSS along with any dependents and/or issued a fine 

DW Soccer School abides by the FA Code of Conducts

DW Soccer School Privacy Policy

DW SOCCER SCHOOL SAFEGUARDING POLICY

PLAYER BEHAVIOUR POLI